Please be advised that OANDA Europe Limited has made changes to our fxTrade Customer Agreement effective October 13th, 2016. If you have any questions about these changes, please see our Frequently Asked Questions.
The material change made to our client agreement is the addition of:
35) Inactive Accounts. You acknowledge that in the event there are no open Trades in your Account for a period of at least 24 months, OANDA may designate your Account as “inactive.” If you request to reactivate your Account, you agree to provide whatever information and execute such additional documentation as OANDA may reasonably require, and to be bound by the version of this Agreement in effect at such time. After such minimum 24-month inactivity period, OANDA may, without advance notice to you, charge your Account a monthly inactivity fee (the “Inactivity Fee”) for each month the Account remains inactive by debiting the Inactivity Fee from your Account. The monthly Inactivity Fee will be equal to the lesser of (i) 10.00 units of the currency in which your Account is denominated (with the exception of Accounts denominated in JPY and HKD, which will be charged 1000 JPY and 75 HKD respectively) or (ii) the remaining balance in your Account.
Please find the revised fxTrade Customer Agreement on the web site for full details regarding the changes.
If you wish to reject the changes under the revised agreement, you will have 10 business days effective from October 13th, 2016 to do so. If you do choose to reject the terms of the revised fxTrade Customer Agreement, you can do so by contacting our Customer Support Team. OANDA Europe Limited will complete all transactions under the existing terms of the Agreement that will permit you, the customer, to close your account without detriment or raising any charges for closure of the fxTrade account. If such notification is not received, you are deemed to accept the changes under the revised fxTrade Customer Agreement. Thank you for trading with us.
Kind Regards,
The OANDA Client Experience Team
